All Services:
1 (505) 884-1114
Primary Care: 1 (505) 359-3033

Frequently Asked Questions

New Patient Interest Questions:

I don’t know what I need. Help?
Contact our Intake team and let us know you need some help identifying what would be appropriate to meet your unique needs.
Does Sage provide health care coordinators?
Sage does not provide health care coordinators.
How do I refer my patient to you (usually a discharge coordinator or case worker at a clinic or hospital) ?
You can refer patients to us by calling our intake department or entering the patient’s information on our provider referral page.
Do I need a Referral to start services with Sage Neuroscience?
No, you do not need a referral to receive treatment from us.
What is the address?
Our address is 7850 Jefferson St. NE, Suite 300 Albuquerque, NM 87109. You can find all of our contact information on this page.
What insurance do you take?

Sage Neuroscience Center accepts most major insurance plans. However, certain providers cover Primary Care and Behavioral Health Services, while others do not. For a complete list of specific service exceptions, please visit our Insurance Providers Accepted at Sage page.

Do you operate on a sliding scale for payments?
No, we do not operate on a sliding scale for payments. Our skilled Billing Associates can work on setting up a payment plan that works for you. If you do not have insurance, you can access individual therapy through our Community Access Clinic. Contact us for more information.
Can I do a payment plan (for self pay)?
Yes, you can do a payment plan.
What is your cancellation policy?
You can cancel your appointment 24 hours before your scheduled time to avoid a cancellation fee of $50. If you need to cancel or reschedule an appointment, please navigate to our Contact Us page and select the “Cancel/Reschedule Appointment” option.
Learn more
What age groups do we see here at Sage Neuroscience?
This depends on the service and provider facilitating said service. As of October 2022, we are not able to see patients under 18.
What type of treatments are available at Sage?
Sage Neuroscience Center offers outpatient care. Please review the list of our services.

Do you offer inpatient services?
No, Sage Neuroscience Center is not an inpatient facility.

Behavioral Health Questions:

What type of Counseling services do you offer?
We offer the following counseling services:

  • Individual psychotherapy
  • Couples counseling
  • Group therapy (APOP, SUDIOP, BHIOP, and more)
Do you offer couples counseling?

Do we offer Postpartum Therapy?
We do not offer Postpartum Therapy at this time.
Do you offer anger management?
We do not have a specific program for anger management but it could be a therapy treatment goal.
Do you offer Transcranial Magnetic Stimulation (TMS)?
Yes, we do have a Transcranial Magnetic Stimulation Service. Learn more about this special drug-free depression treatment here. Please note that although Medicaid covers this service, most private insurance policies do not cover the cost of TMS as it’s considered an alternative treatment. Check insurances accepted at Sage for more information about services covered.
Do you do EMDR?
Yes, we do EMDR Therapy here at Sage Neuroscience Center.
What does the Therapy waitlist look like?
Due to the large demand, we have decided to close our waiting list.

Do you have a Neurologist or do Neuropsych evaluations here?
No, we do not do Neuropsychological evaluations at Sage.
Do you do 'brain scans' ?
No, we do not scan your brain.
Do you help with memory loss?
No, we can not help with memory loss.
Can you help me with a court-ordered alcohol assessment?
Do you test for ADHD/ADD?
Do you offer Electroconvulsive therapy (ECT) ?
No, we do not do ECT. Consider TMS instead! You can learn more about TMS here.

Primary Care Questions:

Is Primary Care accepting new patients?
Yes, our Primary Care clinic is accepting new patients. However, in order to qualify for care at our clinic, the patient must also be actively pursuing Behavioral Health Care Services. Note, this does not mean that Behavioral Health Care must also be provided at Sage, although that is an option. Please visit our Primary Care page for more information.
Do you offer Flu Shots?
Yes, our in-house pharmacy offers flu shots. Please call us for details.
Do you offer DOT Physicals?
We do NOT do physicals.
Do I have to use your pharmacy or can I keep my old one?
You can use our pharmacy or your own.
Learn More about our pharmacy
Can I do medications at your clinic and therapy somewhere else?
Do you have a Psychiatrist who can help me with my Family and Medical Leave Act (FMLA) paperwork?
We cannot help you with your FMLA paperwork unless you are an established patient at Sage and have been for more than six months.

Addiction Treatment Program Questions:

What substances do you help people detox from?
We help people detox from the following substances:

  • Alcohol
  • Opiates (Heroin, Pain Pills)
  • Cocaine/Crack Cocaine
  • Methamphetamines
  • Cannabis
  • Nicotine
  • Prescription/Over-the-Counter (OTC) Drugs

Find out more

What is the youngest age you will detox?
Generally, 18 and older. However, we can provide Detox Services to adolescents based on a thorough evaluation.
Are you offering Spravato?
Yes, you can contact our office for more information on Spravato.
Do you do Ketamine treatment?
As of December 2021, Sage no longer offers Ketamine injections.
Do you offer support groups for family members of addicts/alcoholics?
No, we do not offer family support groups for SUDS patients.
If I enter the Detox Program, do I have to do IOP?
IOP in conjunction with Detox is a common treatment referral. However, we strive to meet the unique needs of all patients. Individuals engaging in the Detox Program do complete a Psychosocial Intake Assessment with a Substance Use Disorder therapist to assess which therapy services are recommended and appropriate for them. Learn More
How long is SUDIOP?
The Substance Use Disorder IOP is 36 Sessions (3 times per week) for a total of 12 weeks.

Existing Patients Questions:

I want to transfer providers. What do I need to do?
Call our office and let us know you are interested in a transfer of care. You can then speak with an administrator who will help you find a resolution.
Can you email me my last visit note?
You can view our medical records process here.
Can I have my providers MA extension number?
You can reach your providers or their medical assistants by calling our main number and asking to be transferred to their line.
Can I come in and get a copy of my medical records?
Yes, you can! You can view our medical records process here.
How long will it take for me to get my records?
It will take about two weeks to receive your medical records. You can view our medical records process here.
When will you start doing office visits?
We are now accepting patients again for in-person appointments as of July 2021. Visit our COVID-19 page for all updates regarding Covid-19 and Patient Care at Sage.

If you would like to continue to use our Telehealth services, please feel free to request a Telehealth appointment when booking. Learn more about our TeleHealth services.

Learn more here.

For more information about our services, contact us today at

1 (505) 884-1114
or get started with our new patient intake process here:
Get Started Today

Our mission at Sage Neuroscience Center is to create collaborative teams of healthcare providers to engage those we serve to achieve sustainable wellness.

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